[Resolved]  Shine.com — Service Disappointment, Fails hope and Refund my money

Address:11th Floor, Park Centra, Sector-30 Gurgaon Gurgaon District Haryana India - 122001

Hi,
This is Yogaraj from Chennai, registered and paid member of shine services.
1)From on 03th November’20 Mr. Pradeep from shine mislead me and made me pay rs. 4599/-for Overseas activation service.
2)then for handing my profile was assign by Mr.Vishal Shine (Employee ID- VK1141) Given briefs and fails hope within 26 Working days we will assign interview calls from our Client's after no Calls No response from day of activation
3) After 10 days later got a draft copy of my resume which was very disappointing and was not able view it in first place again after couple of days follow up Service Team and Mr.Vishal had sent me those draft copies over mail and I had expressed my disappointment. After 1 week again then have come back with same lethargic approach on very simple Resume which is not acceptable
4)Get update ( Aus) Service:- for profile need to be updated top 2 job portal .Profile not done so far no calls, no response from Vishal and Service team
5) Professional Portfolio again same the copy pasted my old resume in to Powerpoint in that nothing updated so far regarding my projects wise image again no calls from Service team before updation I paid 14999/- amount for only copy pasted in to Powerpoint they are saying this is our format of Portfolio service and they not provided as customer need still portfolio not done 34days over money need to be refund
4) Education & Employment background verification part of paid services.Regarding details about this verification asked to Mr.vishal they Responded me again wait 15days i said already 26days over Still my all service and interviews call hasn't activated and not arranged so far he is saying this is not my problem like that and i asked senior number they simply become silent they given me fails hopes, Simple dragging Days i Need refund my money for Education verification 6999/- @amount & Employee Verification 9999/-
5)Before activition they said you will gets interview calls we will arrange interviews we will arrange visa and accommodation if you select in job till dragging days only so far Resume only done with simple format others they all details hidden no response support From Mr .Vishal (employee Id - VK1141) always Responding to me middle of call I have another important call I will call you later like that dragging call 34days over
7)in total i Paid 36, 596/- I want my refund back and i do not want continue services from shine with fails hope

Note:Payment Details i am attaching
+5 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would request you to please share your contact details as we are unable to track the order with the help of your name.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4352
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information