[Resolved] Shine.com — Shine.com has not refunded the money taken from customer

supreetn

from Powai, Maharashtra

Address:	Bangalore
Website:	shine.com

I had registered and uploaded my resume on normal job sites like naukri, monster as I was searching for job. I got a mail from shine.com and they said my profile has been shortlisted for a job opening in wipro. But in order to get the interview with wipro i had to first register with 1850 rupees which they said will be refunded when I visit the company. I did. later they asked for 12, 500 for BGC validations. Post that they asked for 24, 995 for submitting some form. I was not interested so I dropped the process midway. The recruiter said the money will be refunded the following day but when I checked with them they are now answering that they have no update on that.
I hope shine.com repays the money taken from me ASAP.

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Aug 13, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2020

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine