[Resolved] Shine.com — taken money for job and not refunding
Dear Sir/madam, my name is Gurmukh Singh. I have submitted my resume on Shine.com to take a job for air ticket booking job, i received a call from a number that is[protected], employee told that he is from career partner company that hire candidates through Shine.com. He demanded money of Rs 1600/-from me to book a exam for job, i gave that amount, i have proof of that, and the condition was that if i failed, then the money will be refunded, if passed then not, i was failed in that exam, that was a link from indiabix.com. After that he demanded about Rs 12000/- to verify my documents, i refused to pay that and asked to refund the amount that i have paid for exam. They promise me to refund that amount on 14/04/2019. But on that day, they didn’t refund the amount of Rs 1600/- and then replied that they will refund on last week of April. On last week, they told me that the refund will be done on 03/05/2019. But not done. Today is 04/05/2019. Now they have either blocked my mobile number or they have changed the sim card. The email provided to me is “careerpartner.[protected]@outlook.com”. Please help me insake to refund my money. Thank you.
My contact number is [protected]
Complaint marked as Resolved Jun 12, 2019
[May 05, 2019] Shine.com customer support has been notified about the posted complaint.
Verified SupportShine.com Customer Care's response May 07, 2019 Dear Sir,
Greetings from shine learning.
With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.
Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.
This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.
Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.
For any inquiries, email us at [protected]@shine.com or get in touch with us on the below-specified number.
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