[Resolved]  Shine.com — Taken money with no response and receipt

To whomsoever it may concern.

I HANZEL DAVID had registered with shine.com and uploaded his resume for a suitable job. I was referred to this site by his friends saying that its reliable and well known.

After he registered a few days later he got a call from the following number : [protected] with the name Pankaj Singh. He informed that there is opening in Indigo airlines and they will be conducting training sessions for 15 days for which the fee is Rs.2100/- and an following account number was shared.

Mr. Pankaj Singh, Account no.[protected], IFSC: HDFC0000573

Since the organization is well known and trustworthy as referred, the amount of Rs.2100/- was transferred to the above acount with UTR No.R[protected] on 13th November, 2020

After transferring the amount the person was called. A female lifted the number and then transferred to the so called Mr. Pankaj and demanded a receipt against the payment, to which he replied that he will get back to us which never happened.

Three days later the same person called and demanded Rs.7000/-. This demand was not adhered to.

I would like to request you to kindly look into the matter and let us know whether this is the way you operate. If yes, necessary receipt may please be share for authenticity.

I believe that I will get a reply at the earliest.

--
David
Mob.[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2020
Shine.com Customer Care's response
Dear Sir,

Thank you for contacting us.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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