[Resolved] Shine.com — Unprofessional messages

Shrestham

from Delhi, Delhi

Address:

Shine.com

I have spoke to Mr.Arjun from Shine.com as a costumer care representative and would like to register a complaint against him.
As a client to Shine.com I have full rights to make a decision on purchase of any career package. Let me explain you in detail about the unprofessional attitude of your representative.
I had spoke to your client services representative and he suggested me to purchase a career growth package and I had denied it as I was not interested in it presently. Even after my denial he contacted me on WhatsApp which itself is unprofessional and upon no response from me he saved/ took screenshot of my profile picture and commented on it.
I have never expected such a unprofessional behavior from any company representative.
Highly ashamed of Shine.com and its professionalism.
DATE OF INCIDENT - 12/28/2020
Number of the Shine.com representative I am complaining about- +91 [protected]

+1 photos

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Aug 13, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine