[Resolved] Shine — fraudulent account transaction

Sowmya Shanith

from Mumbai, Maharashtra

Address:	Mysore, Karnataka, 570017
Website:	Shine4u.in

Im paid service user in shine for shine. I got a call from recruitment team stating ur cv has to be registered in recruiters site hence10rs would be the service charge. The transaction was done on shine4u.in website but i lost my 9999rs from my account. When i questioned about fake transaction they said system error it will be refunded. I haven't received yet. I got a call from [protected]. Dated 13th nov 2019.. All these happened on same day.

Was this information helpful?

No (0)

Yes (0)

Jan 20, 2023

Complaint marked as Resolved

Not satisfied

Shine.com customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Shine.com Customer Care's response Dear Ma'am,

With reference to your email, we are unable to extract records using your name.

The detail does not belong to shine learning as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine