[Resolved]  Shine.com — application highlighter : fraud service and commitment by shine.com

Address:Pune, Pune, Maharashtra

Hi,
I had approached the team for application highlighter in which the team had committed that they will provide 2 job application daily as per the profile and as per the preferred location.
Before taking the service mr. Kuldeep from shine.com had committed that the job that will be provided will the job that are not openly available on the portal and we will share the job details and you can apply and basis of this i had enrolled the services, also mr. Kuldeep had committed that once the registration is done the team will call and take the necessary details and start with the service however after registration they started asking for payment of rs.6500 for profile validation to get the respective openings and i clearly denied for taking the service.
Now as per the application highlighter service and commitment they are denying for the services.
I need refund of my amount as per the paid services.
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Jul 1, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Thank you for letting us know about your recent experience with Shine Learning and appreciate you taking time to share your concerns.

Our goal is to provide consistently reliable services and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding representative will be used for training our organization.

We would like to update you that you have made the payment against the services and your all the services have been initiated. You have registered in shine learning with this mail_d shyam.[protected]@gmail.com

Our sales team might have suggested you more value added services. If you consider the suggested services are beneficial, you may process else depends upon your wish whether you want to buy or not.

We would like to request, kindly utilized the services and take a maximum benefit.

If you need any assistance regarding the services, then please let us know. We will be happy to assist you.

Thanks
Shine Team
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