[Resolved] Shine.com — ask for the refund from shinelearning | |||
I applied for jobs in abroad at shine. I got a call from shine representative named Mr.Ranjan Kumar, he told me about the process which involved in the recruitment. I asked for a job in Canada, , , then he said my profile is greeting much better chance to get a job within a month, , then he asked me to pay 4000 Rs as a registration fee, then i paid for it, , then he asked me to pay around 7500 Rs for verification process and i paid for it, then he asked another 13 600rs for further process involved in the recruitment, , I paid for it. Then he asked Rs24000 to escalate my profile further. I said that i cannot afford to pay, , since then he don't speak me properly, even he disconnect my calls while speaking. Then i asked to stop all the process and refund my amount but he said that i can only have the option to pay further 24000rs to escalate and i won't get my refund, , , , I don't know they never do anything for me, , but they said i can't get refund, , , I just made the payment because of a good reputation about Hindustan times, , , that's why i made the payment to his another concern, , while speaking with me they mention so many times Hindustan times repeatedly, , , but once they know that i am not interested anymore, , , they don't have any interest speak with me, , , how can a person pay rs 50000 in a single day to get a future service which purely unknown, , , I don't want to continue further these guys, , , I just want my refund. I just attached the photos of the proforma invoices and receipts Was this information helpful? | |||
Jul 12, 2019 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. Thank you for letting us know about your recent experience with Shine Learning and appreciate you taking the time to share your concerns. Our goal is to provide consistently reliable services and an exemplary level of customer service. Based on the events you describe, we did not meet this goal. Your comments regarding representative will be used for training our organization. Moreover, Our sales team might have suggested more value-added services. If you consider the suggested services are beneficial, you may process else depends upon your wish whether you want to buy or not. To encourage you to fly with us again and as a tangible means of acknowledging your disappointment, enclosed is service. Our greatest desire always has been to provide the best services to our clients and will continue to do so to meet client satisfaction at all levels. we would like to request, kindly utilized the services and take a maximum benefit. Thanks Shine Team | |||
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