[Resolved] Shine.com — Charged without Giving Proper Information - Fraud

Abhishek_23

Address:

Delhi/NCR

I was called by Shine team and informed about services of amount INR 2949 which includes, sending my resume to the companies, organizing interviews, preparing me for the interviews and verification of background including documents verification. I made the paymenton 1st July 2020 and after that i again received the call from Mr. Atul ([protected]) and informed that I need to pay more INR 7600 to avail the same services. After giving thought, I made the payment of INR 7646 on 2nd July 2020. Again I received a link and was asked to make payment of INR 11900 for again the same services. I refused as they were communicating the same set of services with increased amount.

This is a complete fraud and not accepted at all. I want my whole money back in next 24 hours else will go to the consumer forum.

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Aug 14, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2020

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your registered email or contact number to help us check your profile and address your concerns.

Regards,
Team Shine

Jul 06, 2020

Updated by Abhishek_23 My email id is abhishek.kr.[protected]@gmail.com and my mobile number is +91 [protected].

Verified Support

Jul 06, 2020

Shine.com Customer Care's response Dear Sir,

With reference to your discussion with our concerned member, we hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine