[Resolved] Shine.com — Cheating by asking for money again and again

Ujawall Nitya

Address:

18-20, KASTURBA GANDHI MARG New Delhi - 110001

After updating my shine profile i have revived a call from shine, they ask for INR 2655 for life time customer service . and after payment I received one more call from RM appointed by Shine, and he ask for payment INR 5192 again after payment asked for 11798 and again after payment I was asked for 15928 and after the payment of the same I was again asked for INR 20305 which I refuse to pay. I paid them 4 times and refuse to pay last payment . this is total Fraud from shine and they are just trapping us and pressurize us to pay, Many people were talked with me in the call meanwhile, I just do not know what to do with the shine.com.

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Aug 12, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2020

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.

We request you to please reach out to us on call or by email sharing a convenient time. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine