[Resolved] Shine.com — cheating call from shine.com and asked to pay for some process, my request is to refund my total amount i paid

shar567

from Gudivada, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500055
Website:	shine.com

Hi i received a call from shine.com from gourav, arjun kashyap, some other lady sharma (Ph: [protected]) on 7/10/2017 saying that your resume has been selected for top mnc company reliance jio info ltd for telecom engineer. They asked to send photo, degree certificate, adress proof. U will be having 2 rounds telephonic round, face to face interview. For the selection process u need to pay 2, 500 (Which is refundable) for registration fee, after i done that they asked to pay 6, 000 for document verification i got doubt but they have given gaurantee that cia form is from direct reliance jio info ltd orelse u come directly to the office we will meet, i thought it might be real, and after i paid they have sent the candidate application form (After filling send to mail), after that they have taken telephonic interview, after that u are selected and asked to pay 12, 500 (Which is refundable after joining) for profile creation and confirmation letter, after i paid that they sent confirmation letter, at the next day they again asked to 15, 000 (Which is refundable) for appointment letter for direct joining, at that time i realized that this is fake one (Fraud) and i rejected to pay, then they said send your account details we will refund after diwali, now they are not lifting my call. Now i am in problem.
I paid the total 21, 000 amount to a/c: [protected], ifsc : utib0000176, axis bank, a/c holder : manoj kumar.
My request is to please take an action on them and refund my total money i paid, now i am in problem. I also please others to don't beleive on such mails or calls, be alert.
Please help me out.

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Dec 21, 2017

Complaint marked as Resolved

my complaint has not resolved, nothing has done by the company or any consumer service to resolve my complaint, please help me in refunding my money.and my issue is not resolved, but u people are marked like resolved.without any resolution how can u conclude that issue has been resolved, please check it and help me and resolve my problem

Shine.com customer support has been notified about the posted complaint.

Oct 27, 2017

Updated by shar567 hello no body is caring about my issue, please help me out in refunding my money as mentioned above

Verified Support

Nov 14, 2017

Shine.com Customer Care's response Dear Sir,

We, at Shine.com do not charge for any guaranteed job opportunity and it is merely a platform for users and consultants to disseminate information with respect to job opening across world. There are many fraudster activities at the hands of many criminal elements.

Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which is pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services. We request you to kindly provide us with the transaction details along with all the correspondence and contact details available with you of the fraudsters.

Also you can initiate the below actions before relevant authorities for your claims:- A) File FIR against the fraudster against the person from whom you have received the call in nearest cyber cell or police station. B) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.

Kindly share your contact details with us along with details of the case at [protected]@shine.com.
Also, please note that if any mail drops in your account from shine.com, it will be from the domain- [protected]@shine.com.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Team Shine

Verified Support

Dec 22, 2017

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name . If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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Comments

Koushik Shiny

from Hyderabad, Telangana

Hello arjun kasyap. My name koushikshiny1 from hyderabad .. i got a call from gourav and I paid nearly 1, 19, 500 ..But now they r not lifting ... I searched in truecaller and I got this person ... Plz try to solve my problem and refund my money back ...