[Resolved]  Shine.com — cheating customers by taking money for job post

My name is Pritismita Das, this for job post in Shine. Com. I have paid 99rs as on 30th July. On 31st July I have submitted my documents. After that they should provide user ID abd and password for job post. Today its 8th August end of the day, there is no further udate on my user details for posting the job on Shine. Com. They don't pick the call or responding over email. They might be cheating many people like me, by taking money in the name of Job posting and not providing the user details. Find details in pointwise-
1) I have submitted money and documents as on 30th and 31st July
2) Have been asking for user ID and password since 31st July, you have sent email on 1st August, where there was no mention of business documents requirements from Shine. Com
3) No response from 1st August, till 6th August, until I have given call on 6th August, only then they have informed me that they need further businesses document.
4) No one informed or came in email asking for business documents, until 6th August?
5) Then after submitting again business documents, on 6th Aug, it was confirmed that by evening 6th, I will receive my user ID and password
6) It is 8th evening end of the day, still they have not sent the details.
7) I have called up just now, they are not picking calls.

I request strict action and penalties against Shine. Com, as I'm sure like me there are thousands of people who might be suffering and they are looting money from.
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Sep 10, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

Refer to your complaint, this is to notify you that we are unable to track the order with the help of name, request you to please share the registered email id or contact number so that we will check the profile and address your concern.

Regards,
Team Shine
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