[Resolved]  Shine.com — complaint on job portal

Apr 24, 2018

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your contact number or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fraudulent are calling and stating that are unable to provide the service and for same we are initiating the refund, these kinds of words they are using to extract heavy money from the customers. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards,
Team Shine