[Resolved]  Shine.com — Created a fake profile with my personal details

Website:shine.com

One fine day i got a call from shine.com mentioning that they were adding my details to their job portal and asked me to activate my account at a later point of time. Though i have activated my profile, i haven't rechecked the data as i didn't expect that my entire details apart from my name, contact number, college and previous company would be entirely different. Unfortunately i got busy with my exams and never visited shine for next few weeks. During this period i got calls from recruiters saying that they saw my profile and asked me if i am interested in a php or.Net project (I literally didn't understand why are recruiters asking for a pure ece student who finished both bachelors and masters in her core domain and had an internship in her core area about php or.Net - i nowhere mentioned and never showed an interest in it or bpo sector! Even on any of the other job portal profiles...) i think these recruiters have missed to look at the resume attached which is my original resume attached in some other job portal. (Apologies from my side, though it's not my intentional gamble - but i would have checked the profile created by shine once to avoid all the mess created so far. I also urge recruiters to look at the attached resume once to see if the profile created by any third party rather than the candidate is authenticated).

If shine had default settings for every candidate - i expect shine to create a proper profile by editing the defaults after check at our original resume or else they must stop creating profiles this way unless a customer wishes to create one.Infact i feel that the source from where shine got my details had an equal share in this business.

I tried to edit certain sections and edited the skills part but when i tried editing certain fields and a message says that ' no more than one edit is allowed '. And the worst part is that no one is receiving the customer care number [protected] (As mentioned on net). I don't have a good opinion on the recruitment system in india but i never expected that a so called job portal could impersonate candidates. I think its probably common for shine to do this - but i wan't my profile to be immediately deleted from their database. I don't think that it is a small act to use a persons name in a wrong way.
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Jul 12, 2016
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2016
Shine.com Customer Care's response
Dear Kavya, Greeting from shine career plus With reference to your complain we would request you to share your detail i.e. Email id at [protected]@shine.com. So that we will be able to do the needful. For further assistance contact us at[protected]/55 or email us at [protected]@shine.com.
Complaint comments 

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Hi Kavya,
Shine.com intentionally creates job seekers account without prior approval & takes ages (if they do) to responds to account deletion requests. I am also one of many who is pursuing them to delete account almost on a daily basis. Please let us know if you are successful in removing your personal details & account from this site.

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