[Resolved] Shine.com — cyber crime by shine.com

pshyamji

from Delhi, Delhi

Address:

Address: Delhi Jaipur Highway, Near Axis Bank, Sector 30, Gurugram, Haryana 122003, 400101

Dear sir

Shine.com has initially taken rs. 35000 from me for jobs, but no services provided, it was case of 2017. Today i got call from shine.com to refund that amount, they told me to come one line and initially transferred rs. 10 /- from my account, telling that they want to verify my account, thereafter he told me to share otp in order to transfer amount in my account, i shared otp, he has taken 20000 from my account, there after telling me that it was wrong transaction and want to transfer that amount in my account and again asked me to share my otp, for which i asked quested, they disconnected phone no. It is online fraud, phone no of frauder is [protected]. Please help. My phone no is [protected]

Was this information helpful?

No (0)

Yes (0)

Apr 16, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team