[Resolved] Shine.com — deletion of my account from shine job portal

Avinashpsap

from Delhi, Delhi

Website:

www.shine.com

The below mail are self explanatory of the issue.

Deletion of my account from shine.com
Inbox
X

Avinash pandey
Sun, jan 6, 12:55 pm (6 days ago)
To contactus

Please delete my account permanently from the shine portal.
Id - [protected]@gmail.com
Profile name - nan

—
Thanks and regards
Avinash kumar pandey
Cont no - [protected]

Contact us - shine
Mon, jan 7, 11:14 am (5 days ago)
To me

Dear candidate

We can't delete you can make your profile inactive, please follow the steps below - and make sure you login through your laptop or pc.

1) log in to your shine.com account.

2) go to account settings. You can use this link to go directly in account setting. https://www.shine.com/myshine/accountsettings/

3) under privacy status and email subscription status, edit your ‘privacy status’ and uncheck the ‘receive communication’ boxes. Please note once unchecked, you won’t receive any communication from us. It will take 2 working days to come to effect.

Regards

Satya prakash

Team shine

Avinash pandey
Mon, jan 7, 11:22 am (5 days ago)
To contact

That i have already changed. But i want delete my account not to hybernate or stop communication.
Please do the needful.

Contact us - shine
Thu, jan 10, 9:26 am (2 days ago)
To me

Dear candidate

We can't delete you can make your profile inactive, please follow the steps below - and make sure you login through your laptop or pc.

1) log in to your shine.com account.

2) go to account settings. You can use this link to go directly in account setting. https://www.shine.com/myshine/accountsettings/

3) under privacy status and email subscription status, edit your ‘privacy status’ and uncheck the ‘receive communication’ boxes. Please note once unchecked, you won’t receive any communication from us. It will take 2 working days to come to effect.

Regards

Tushar

Team shine

Avinash pandey
Thu, jan 10, 9:37 am (2 days ago)
To contact

So you will keep the profile of the candidate forcefully. I want deletion of my data from your portal.. Like others job portal.
Let me take it to the next level. I will file one pil and will go to consume court against this, because you are running unethical business.
After deactivation it can be relogin in the portal, but i want when i relogin message should come the account doesn't exist.

Contact us - shine
Fri, jan 11, 12:34 pm (19 hours ago)
To me

Dear candidate

We can't delete you can make your profile inactive, please follow the steps below - and make sure you log in through your laptop or pc.

1) log in to your shine.com account.

2) go to account settings. You can use this link to go directly into account setting. https://www.shine.com/myshine/accountsettings/

3) under privacy status and email subscription status, edit your ‘privacy status’ and uncheck the ‘receive communication’ boxes. Please note once unchecked, you won’t receive any communication from us. It will take 2 working days to come into effect.

Regards

Prashant

Team shine

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Feb 22, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Shine.com Customer Care's response Dear Sir

Greetings from Shine learning.

We have shared with you the process. As we do not have the the login detail of your shine account. Request you to follow the process which we have already shared with you.

With reference to your email we would like to inform you that we can't delete your profile. You can make your profile inactive, please follow the steps below- and make sure you login through your laptop or PC.

1) Log in to your Shine.com account.

2) Go to Account Settings. You can use this link to go directly in account setting.

3) Under Privacy Status and Email Subscription status, edit your ‘privacy status’ and uncheck the ‘receive communication’ boxes. Please note once unchecked, you won’t receive any communication from us. It will take 2 working days to come to effect.

For any inquiries, email us at [protected]@shine.

Regards
Shine Team

Jan 25, 2019

Updated by Avinashpsap Hello Expert,
I think your understanding is bit poor, i have not requested for stop notifications/mail/messages or any abc thing. i hope i have maid it very clear i want to delete my account from shine portal. i.e. when i try to log in with my id and pass then it must not get login.
Why you people keep the customer profile forcefully? stop Selling or missuses of a profile forcefully.