[Resolved]  Shine.com — duping of money in the name of offering job

Address:Gurgaon, Haryana
Website:[email protected]

My daughter's name is shreya, applied for job in shine.com for technical support. She recd call from miss anjali sharma from shine.com from phone no [protected] on[protected] and she told she is speaking from shine.com and asked to send resume and asked me to pay rs 2500 for registration i paid and she arranged for interview for wipro co and the hr named rajender mobile no [protected] took interview on phone and he said that she is selected for job. And for the next process she had to pay 10, 500 as a security amount it is for bond money which is refundable in first payment. I paid by paytm to the mobile nos [protected] in the name of rajender and [protected] in the name of jitender all payment done on[protected] and they sent appointment letter to my email address. So i believed that letter and and i sent all documents to them. After that they ask another amount 20000. When we refused and asked refund, they told it will be refunded after 45 days. Till today we have not recd any thing either job or money. If we don't get money back will have to go to police and as well as media and prime minister also against shine.com. Your company cannot say this is not our company's activity. These people are doing so much fraud in your company name. All those who are running this racket are yr employees. Yr company has to take responsibility when this is happening in yr name, you have to take severe action against such people. It is yr duty to search such people and punish them so that they will not do such fraud with needy and poor people. I will complain to commissioner of police gurgaon where your company head officer is there if you dont take action.
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Feb 28, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2018
Shine.com Customer Care's response
Dear Ma'am

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name . If you are a paid client of Shine.com, please share your registered email id or the contact number with us to enable us to check your profile and address your concerns.

The details do not belong to shine.com as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Also, you can initiate the below actions before relevant authorities for your claims:- A) File FIR against the fraudster against the person from whom you have received the call in the nearest cyber cell or police station. B) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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