[Resolved] Shine.com — fake calls & refund issue

Reena Jatariya

Address:

Mumbai City, Maharashtra

I got a call for ground staff hiring from shine.com her name was shweta she said me she is going to arrange my interview for ground staff customer handling & told to pay 2000/- rs, i paid that amount in sbi account named ram lal. For same family issues i can't go for interview, so i request for returning the money now she is delaying for refund or giving excuses. Plzz do something, hoping for the best.

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Apr 20, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team