[Resolved] Shine.com — Fake promises and commitment

jishn87

Address:

Thiruvananthapuram, Kerala, 695581

I had purchased a service for betterment of my resume with shine.com. Maharoof from the customer care was my contact person, he is so committed in giving commitments, but like politicians never make it possible.
He made someone named John to speak in American accent to get in touch with me so that I believe he's calling from abroad and offering me job assistance like taking interview.and he said that my job is confirmed and that I should do the formalities with shine..Then later on Maharoof called me saying that I need to do six Sigma certification with shine so that if my resume contains that am pursuing six Sigma from shine I will be given preferences so I had to take certification services from shine.
But I never got a job interview till now it's more than one year passed.
Please log a complaint against them and let me get all my amount back as am not using any of their services.i want to make this company a valueless company so that no-one are cheated like me ..I had spend more than one lakh rupees.
Thank you very much.

Please do call me in [protected] for any information required.
Thanks
Jishanth

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May 13, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Feb 07, 2017

Updated by jishn87 I got a call from [protected] saying it's payment gateway and asking me my bank account details saying that they will transfer my amount.will that be fake???

Feb 08, 2017

Updated by jishn87 I am getting calls from shine.com payment gateway team asking to give my bank details and later on when I call it's switched off..I think there is something fishy in this.

Feb 08, 2017

Updated by jishn87 This is in concern with this complaint.

https://www.consumercomplaints.in shine-com-b101143?frommail=[protected]

I got a call saying that they will refund my amount, but I was again cheated by them asking my card details.
Please help me .

[protected] this is the number from where I had been called

They took 25000.00 from my account.

Thank
Jishanth

Verified Support

Feb 08, 2017

Shine.com Customer Care's response Dear Sir,

Thank you for your email alerting us to the problem you have been having with our service.We assure you that your complaint and feedback will give the opportunity to remedy any problem that may exist and help to improve our service further. We also note your feedback on an availability of information regarding our products and services as well as the service levels.

We would like to notify you that you had raised the concern regarding the services in the month of Oct 2016.We had already arranged a call from Mr.Maroof and at that time your concern was resolved.

We had given the written acknowledgment email on the basis of your verbal acceptance.After that, you had availed the two more services in the month of Oct & Nov 2016.We had called you up for the welcome call and explained all the procedures for both the course Six Sigma Yellow Belt Certification & Six Sigma Combo by GetCertGo.

At that time also you were comfortable for both the services.Hence your issue was resolved from our end.

Regards,

Team Shine

Feb 08, 2017

Updated by jishn87 How can shine PPL say that my issue is resolved without providing the assistance of providing me an interview call ? My issue was that am not getting a single Interview call as promised.they told me that if I have to get Interview call I would need to upgrade my resume with six Sigma certification and cunningly made me take those services and they confirmed me within 10 days I will get a Interview call from Australia. I trusted them but it was fraud which I came to know now.. Maharoof from shine committed and he is not answering my calls.
I want no service from shine except my money back which is around 125000.00.
How can they be so unresponsive

Feb 20, 2017

Updated by jishn87 My issue didnt get sorted out instead i was again cheated by registering the complaint here...
Someone is using the information to influence mentally with the victims, either somone who knows well is stealing information and cheating or its intentionally done .please sort out this issue

Thanks
Jishanth
[protected]

Feb 20, 2017

Updated by jishn87 To shorten, I had logged a complaint against shine.com job assistance site as they never kept their commitment of getting me an interview call from abroad.the complaint was logged in complaint site https://www.consumercomplaints.in/contact-us/ for asking them to help my issue to be sorted out by getting the refund of my money from shine.com
I sent all the details from shine to them,
The next day one guy called me and told they will refund the entire amount from shine and asked me to give my debit card details so that they Will transfer it through Paytm, but they took 25000.00 from my account.
Next day another guy called and he send a cheque duplicate copy and asked me to provide courier fees and 4℅ service charge for the 123000.00 (one lakh twenty three thousand which I payed to shine)..
But I understood that was fake as by chance I got another cheque addressed to someone else to my email id..For my luck that also had the same number of the duplicate cheque they send to me.

Please find attached cheque details, please look into the Number ..both the cheque of mine and another mr.uttam has the same number only the amount is different.

He asked me to deposit his commission in the aaccount no.Shivam Kumar
A/c No.- [protected]
Ifsc code- VIJB0006043
Bank- Vijaya Bank
Amount- 3834

Also attaching his email to me ..it was not seeMing fake until i got another cheque details of some other person.

Feb 22, 2017

Updated by jishn87 Any updates?

Mar 03, 2017

Updated by jishn87 Helloo team,
Are you taking any actions against the culprits?.is this issue followed up.could you provide me an update.

Thanks
Jishanth