[Resolved]  Shine.com — fraud activity by shine

Hi,

Below is the message received from the shine to my registered number -

Your cv has been shortlisted for banking process & it company
Kindly contact hr priyanka [protected]

Sent via shine.com

https://shinejobprovider.com

And asked me to pay 50/- for the reference id

Attached screenshot for reference.

Deduction message from the bank -

Rs.10, 049.00 spent on your sbi card ending with 1768 at zes*mobikwik on 13/04/20. If this trxn.

A very bad experience that too in lockdown time where there is no chance to contact banks or customer service.

Contacted person - priyanka
Contact number [protected]

Need by 10k back anyhow contacted my bank.
And this type of fraud has to be stopped immediately even though it is fraud you people are responsible for it because we trust your name shine and do.
Its your foremost to stop all this fraud actions.

Need to take action on priyanka hr with whom i had the call conversation.

If this issue is not sorted will raise a complain on consumer court.

Whereas now i have seen that 20k got deducted from my account, which is not a small amount.

I want you to return my money back and take action on the concern person.

Regards,
Shivanee
[protected]
+5 photos
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May 15, 2020
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Reagrds,
Team Shine
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