[Resolved]  Shine.com — fraud against me by shine.com employee

Address:Gurgaon, Haryana, 574211

Dated 9/1/2018 i got a call from mr rahul gupta ([protected]) informing me that shine.com has number of opportunities in my local town and they are in the search for suitable candidates. And he said that as i am having rich experience in the field i will be the right candidate for the higher positions and will approach the companies and submit my details. Prior to that i have to get registered to shine.com with the payment of rs. 2714 and later will send me the details of the companies and after my confirmation will process with the procedure. He also said he will be arranging an interview of 2 rounds immediately after the registration payment of rs.2714 is made which i also agreed with him and proceeded with the payment through online payment. Once the payment was made i had asked him for the details of the companies where he said to go through their site and need verification and reference to be carried out on the shine.com site with the additional payment of rs. 10900 which i clearly denied to pay. But he started convincing me that the verification is a must for processing and need the payment to be made. When i asked him why was it not said to me initially before the first payment he started saying some nonsense stories which himself he is not clear about. Later once i said him that i don't have rs.10900 presently, after long conversations he started informing me that i can make some discounts now that i can pay the half amount now and the rest will be once i arrange for the money. Since i didn't agree with his words he started to inform that i can have a full belief on him and make payments and the second payment will be reimbursed to me back as soon as i get the job. Finally my words was, demanding him to arrange an interview with the companies with the registration amount paid where he suddenly disconnected the call and never responded me back.

Presently i am getting several unwanted emails from shine but nothing belonging to my profession and interview call. Help me out from this fake recruiter and help me in refunding me payment of rs.2714
Fyi all the conversation between both o[censored]s are been recorded in my cell phone and ready to produce if required.

Thanking you in advance.
Jayanth kumar
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 14, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name and contact number. If you are a paid client of Shine.com, please share your registered email id or the bank statement with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Jan 15, 2018
Updated by Jaykum
Hi,

Many thanks for your valuable response but please note that the number which i received a call was from [protected] which is registered in the name of shine as per the records . The person who called me had asked me to get registered with ProNaukri.in and then details requested below are as follows,

My registered email id: [protected]@gmail.com and bank transaction statement was
Transaction of INR 2714.00 at E Study tools on my card.

Any more information required please feel free to contact me at my email id [protected]@gmail.com.

Regards,
Jayanth Kumar
Jan 24, 2018
Updated by Jaykum
Hi Team,
I am still awaiting for the action on the subject case . Kindly please make arrangements to refund my paid amount at the earliest .

Regards,
Jayanth Kumar
Complaint comments 

Comments

Hi,

Many thanks for your valuable response but please note that the number which i received a call was from [protected] which is registered in the name of shine as per the records . The person who called me had asked me to get registered with ProNaukri.in and then details requested below are as follows,

My registered email id: [protected]@gmail.com and bank transaction statement was
Transaction of INR 2714.00 at E Study tools on my card.

Any more information required please feel free to contact me at my email id [protected]@gmail.com.

Regards,
Jayanth Kumar

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4353
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information