[Resolved]  Shine.com — fraud - job offers from shine

Dear team,

This is to inform you that, i have received a call from executive (Somya singh - [protected]) on 14/07/2020, she promoted about the job assurance at tata motors for post of assistant manager in mumbai.
Later on she told me to contact my manager mr. Anil kumar ([protected]) who was appointed for manager. (I was happy, she told to proceed for the premium so that your profile will be highlighted, clearly said the charges will be 1250/-. I accepted for that and made the payment on 14/07/2020 after that slowly she started conveying about the connecting me to the dedicated job manager there you will be get more benefits and guidance with highest expectations, she said the importance of education verification and employment verification and said some charges will be there. I thought i already trapped by paying rs.1250/- on 14th july, 2020. Then i accepted and asked them to send the payment link. This time surprisingly the amount was rs.4600/-. I said to her very clearly i don’t have so much amount right now. But still have to make payment of ts.4600/- on 21st july, 2020.
Again payment was done on 21st july, 2020. Totally frustrated. Arranged money from another source paid the balance money rs.10, 400/- on 22nd july, 2020 for opening bank account at hdfc bank and asked him to check it. The most irritating part was i got another email with another payment link and the amount was rs.2950/- for refund amount which was paid earlier on 23rd july, 2020.

Finally, its time to give up and not to be ready for any further surprises. I asked for a complete refund and decided not to proceed with any more transactions, but the reply was there is no refund policy with shine.

The total money i paid.
Rs.1250 + 4600 + 10400 + 2950 + 3000 = 22, 200/-

And another guy from the accounts department ([protected]) called and he is asking to deposit rs.3000/- which is 28% gst of the total bill amount.

Called for the call center and asked for a full refund, they said i will get a call soon. I waited for a full refund.

Finally, they accepted for a refund with the conditions. But again with another surprise. This time they are holding 28% gst of 3000/-

Accepted for that too. Paid them rs.3000/- on 23rd july, 2020 through google pay.

I will file tweet a complaint towards holding gst, with this consumer forum complaint link. Let’s get this decided there.

Note to the sales team: even beggars have ethics, they will ask for money and take it. If you can sell the product by explaining the total amount upfront. The users will make the decision whether to proceed with the services or not. Rather you will say some professional charges without disclosing the amount. Then surprising them with the repeated payment links will definitely screwup the mindset of the customer.

Maybe we will not leave this here, it is time to tweet and publish the cheap tricks of your money trap.

I’ve totally lost my day. Shown anger on my kids and family.

Fraud callers name with contact no.

Anil sharma - [protected] (Manager)
Somya sharma - [protected]
Radhika singh - [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your compliant, we are unable to track the order with the help of email id which you had shared with us, we request you to please share your contact number or registered email id, so that will check and address your concern.

Regards,
Team Shine
Verified Support
Aug 19, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice we are unable to track the details with the help of your email id and contact number. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extracting heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Complaint comments 

Comments

Name : SACHIN VIJAY PATIL
Contact no. [protected]
Email.Id. [protected]@gmail.com
Shine.com Customer Care's response, Aug 19, 2020
Verified Support
Dear Sir,

Greetings from shine learning.

Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice we are unable to track the details with the help of your email id and contact number. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extracting heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine

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