[Resolved] Shine.com — Fraud using your name

puspendrav

Address:

H NO 151, NARAYAN VIHAR, SIKANDRA DIST AGRA UTTAR PRADESHdist agra

This is to put in your attention that i have been a victim of an online fraud by your website. Yesterday, i received a call at 1:35 pm from shine.com stating that my profile has matched to a vacancy posted by muthoot finance and to forward my profile for further process, i would have to do a registration of rs 10 on the link - www.shinejobswork.com which i did and the page refreshed leaving me without transaction and soon i received a message from my bank that rs 8373 has been deducted from my account. The name told was kunal from shine.com. Phone no [protected]
I would like you to take immediate action on this matter. Please ask your executive to return my money back and fix the transaction otherwise i will have to report this to consumer court and cybercrime.
Kindly notify me as soon as possible.
Regards
Puspendra verma
Contact no. [protected]

+5 photos

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 25, 2020

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine