Verified Support
Oct 22, 2018
Shine.com Customer Care's response Dear Sir,
Thank you for your email and we really appreciate you taking time to share your concern.
This is to bring your kind notice that we are unable to extract records using your email id or name. If you are a paid user of
Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.
Regards,
Team
Shine
Oct 22, 2018
Updated by nc_chandra -- Forwarded message -----
From: RAJ SHEKHAR TIWARI <raj.[protected]@
shine.com>
To: "[protected]@ymail.com" <[protected]@ymail.com>
Cc:
Shine Resume <[protected]@
shine.com>
Sent: Monday, 22 October, 2018, 2:05:22 PM IST
Subject:
Shine learning process verification call
Dear M'aam,
Thank you for taking your time to share the grievances with us.
With reference to our discussion during the welcome call, we would like to tell you
Earlier we had received your concern to suggest you for more services. Being a sales representative, our team member might have suggested you the value-added services. If you consider that the suggested services are beneficial, you can proceed otherwise depends upon your decision.
For any inquiries, email us at [protected]@
shine.com or get in touch with us on the below-specified number.
Thanks & Regards
Raj Shekhar Tiwari
Executive -Customer Service
[protected]
Note- Be Aware from Fraud
Shine Learning is a services provider
Interview Call's / Mail will depend on Market Availability
Shine Learning don't have any refund Policy!
Please feel free to contact in case of any escalation: [protected]@
shine.com
Disclaimer –
Shine Learning services have helped many customers over the years, we do not guarantee any interview calls or assure any job offers with any of our services. You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of
Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website
Shine.com. We also recommend that you visit Privacy Policy, Security Advise and Terms and Conditions for further details.
NOTE: I had received a call today welcome call from [protected]. but after i informed him that i was not interested he has sent me this mail later
Oct 22, 2018
Updated by nc_chandra ----- Forwarded message -----
From: [protected]@
shine.com <[protected]@
shine.com>
To: "[protected]@ymail.com" <[protected]@ymail.com>
Sent: Saturday, 20 October, 2018, 10:06:50 AM IST
Subject: Your
Shine learning payment confirmation
Shine.com
Your
Shine learning payment confirmation
Your Invoice details:
Transaction ID IN20181020_146106_100514
Name Nikitha chandra
Email [protected]@ymail.com
Mobile [protected]
Amount (INR) 4227.00
Address
City
Description
Security Alert: In case you receive a suspicious mail from anyone claiming to be a client of
Shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of
Shine.com by writing to us at [protected]@
shine.com. Please note that such offers / emails are a violation of our Terms and Conditions, and
Shine.com does not endorse such communication with candidates.
PFA my bank statment
Oct 29, 2018
Updated by nc_chandra ----- Forwarded message -----
From: Nikitha Chandra <[protected]@ymail.com>
To: RAJ SHEKHAR TIWARI <raj.[protected]@
shine.com>
Cc:
Shine Resume <[protected]@
shine.com>
Sent: Monday, 29 October, 2018, 1:35:40 PM IST
Subject: Re:
Shine learning process verification call :Final Reminder
Hello MR Rajesh,
You did not call me you give me a missed call 12:13pm
I called back instantly on that no @12:14 one of your executive answered and took my details and said concerned
person will call back.
On very first day when I made payment on 20/10/2018 I said I don’t want your service and asked for refund .
When you called me for the first time 22/10/2018 I said I don’t want to continue I want refund. So please stop playing around and I want my money back. This it self proves what is ur quality of service and you are jus trying to fool people by taking there hard earned money . Don’t activate any service i[censored] have that’s not my problem .all I want is my money back I have paid INR 4227 return it back.
I’ll put this lying email also on consumer forum.
Thanks And Regards
Nikitha Chandra
On 29-Oct-2018, at 12:47 PM, RAJ SHEKHAR TIWARI <raj.[protected]@
shine.com> wrote:
Dear Ma'am,
Thank you for availing services from learning.
shine.com
We value your trust in our company, and we will do our best to meet your service expectations.
With reference to your services, we tried to contact you thrice to confirm the services purchased by you and to explain the overall process of the services but the call was busy.
Hence, we are going to process your services within the next 24 hours
You have enrolled in below services of
shine learning
<image.png>
In the overall process, we will be increasing the visibility and probability of your profile to get shortlist by the recruiters and consultants, however, there is no job and interview guarantee.
For any inquiries, email us at [protected]@
shine.com or get in touch with us on the below-specified number.
Thanks & Regards
Raj Shekhar Tiwari
Executive -Customer Service
[protected]
Note- Be Aware from Fraud
Shine Learning is a services provider
Interview Call's / Mail will depend on Market Availability
Shine Learning don't have any refund Policy!
Please feel free to contact in case of any escalation: [protected]@
shine.com
Disclaimer –
Shine Learning services have helped many customers over the years, we do not guarantee any interview calls or assure any job offers with any of our services. You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of
Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website
Shine.com. We also recommend that you visit Privacy Policy, Security Advise and Terms and Conditions for further details.
Oct 29, 2018
Updated by nc_chandra i have given all records what they wanted but still they are not getting the issue resolved.
as you can its been 7 days they not responded anything . i would like consumer complaints forum to intervene and help me get back my money.
if they are not able to find any records then how am i getting mails on my email address and also calls
From: [protected]@shine.com
To: "[protected]@ymail.com"
Sent: Saturday, 20 October, 2018, 10:06:50 AM IST
Subject: Your Shine learning payment confirmation
Shine.com
Your Shine learning payment confirmation
Your Invoice details:
Transaction ID IN20181020_146106_100514
Name Nikitha chandra
Email [protected]@ymail.com
Mobile [protected]
Amount (INR) 4227.00
Address
City
Description
Security Alert: In case you receive a suspicious mail from anyone claiming to be a client of Shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of Shine.com by writing to us at [protected]@shine.com. Please note that such offers / emails are a violation of our Terms and Conditions, and Shine.com does not endorse such communication with candidates.
please see the details here i will soon
infact i recived a call from them today from 7248685607 stating as i have not taken any service from them they want to refund my money and they asked me to opt for paytm and then they gave me a number which had deep chands name.
then they asked me to add money in that account so i could take refund then when i shouted on them then they said that i can take money from other way
they asked me to visit shinejob.com and enter my bank details and pay rs 10 as transaction fees
but i recived OTP for airtell money 9000
when i asked them they said thats the company txc what it is showing
(by this time i had actually transferred my account balance to different account as i know they were doing some fraud but i wanted to play around anyway i have lost my money let me waste their time as well
so i entered the OTP as the balance was nil it did not process then i got call from different number 9897328957 asking me if i have any account number as its not processing then got disconnected
then again i got call from old no girl named Akansha was speaking she said if i dont have any other account the refund is not possible
i said i dont have she was insisting me to do from someiother family members account then i told he that i knew they were frud and i had already transfered my balance to someother account she then said dont you have sense im trying to help you and you are playing with me
i said i have once paid have suffered ill not become fool again again she said I wasted her time by doing this
even i said bloody you took my hard earned money and now claiming i have visited your scolded her nicely and ended the call
wow shine.com you guys are awesome ... if you are not associated but you are supporting them by encouraging them to use your name and giving them your domain. soon even you will see afall in you website wait and watch