[Resolved]  Shine.com — high payment for refund process

Address:Surat, Gujarat, 394601

I got call from shine web site consult they told me to get back of my third party payment of 2700/- INR for job for processing Agin they requested me to send money of 19500/-INR and not refunded till now my total amount of 22200/- deducted

I got call by [protected] number..

Please do any process if possible by you.
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Dec 3, 2018
Complaint marked as Resolved 
Sorry to all of you reader but this complaint total amount of 22200/- INR witch was by misunderstanding that was legal transaction of 19500/- INR and that time I got call from Shine.com that create whole misunderstand and I complaint for it but really only my 2700/- INR amount taken by Shine.com and that till date I don't refunded 2700/- and I may request to consumer complaints authorized people that I pay you 2220/- INR for legal refund process of 22200/- INR's 10%. I request consumer complaints that please give back my 1950/- INR cause of my shine.com fraud total amount : 2700/- only
Shine.com customer support has been notified about the posted complaint.
Nov 17, 2018
Updated by Er Sagar Dayashankar Vishwakarma
shine.com why you don't response that I hope you don't involve in this fraud business than please response.
Dec 03, 2018
Updated by Er Sagar Dayashankar Vishwakarma
Sorry to every one that was one major mistake by me that was name person of "RAJ KUMAR" was legal transaction which should be perform by my brother at same time I got call from shine.com and that transaction cancel to name " CHANDRA BHOJ SO BHASSU..." for refund process

for this misunderstanding please don't take action again "Raj Kumar" that was right transation perform by my brother of amount "19500" INR

therfore only only my 2700/- INR occupied by shine.com

and I also request to consumer complaints that I paid refund process fees of 10% of total amount of [22200] that was 2220/- was wrong
only my 2700/- / INR taken by shine.com
please return my 1950/- INR from consumer court
Verified Support
Dec 05, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Note : Please do not share your account detail or OTP with any one.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regard
Shine Team
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