[Resolved] Shine.com — I am complaining about payments process that shine.com are asking me to pay for further process

Jeetendra Tadiparthi

Address:

Krishna, Andhra Pradesh

As i registred in shine.com yesterday (11/03/19) i got the message that my cv had been shortlisted for axis bank so that i call to the num mentioned in the message. They told me to pay 2500 rupees for registration and if registered then i can allow for telecalling interview and also told that money will be refund if selected. As i selected in telecalling interview process they told me to sent my documents to the mail and also told me to transfer the money of 6400 rupees for document verification and again told that this money will be refund. Today (12/03/19) i had recieved a conformation letter in form of mail and in that they told me. To pay 15970 rupees. How many times i has to pay sir/mam. As saying that money will be refund on face to face that will held on 20/03/19. Even i don't know who they are and hiw can i sent such huge amount. As alredy i had sent nearpy 9000 rupees sir. Plz help me as soon as possible sir/mam. And they are telling that they will tell the branch address after 3 hours from the payment done. And told to pay to account holder. Soumen ghosh a/c-[protected] bank ifsc code:punb0607200 p. N. B bank to this account. Even paying to hand is better but they told me to pay via details mentioned above nd how can we trust whether it is real or else fake sir/mam. I hope you will help freshere like us as soon as possible.

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Apr 16, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Mar 13, 2019

Updated by Jeetendra Tadiparthi [protected] is the number i am in contact with.I don't know whether it is real or fake bcz of the person i m in contact told me to pay money nd told me to pay in short span of time today itself.At same time she telling that money refund.how can ae trust.ex after payment if may escape or hide from contact.so help me sir/mam.

Verified Support

Mar 15, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your complaint, we would like to inform you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. You can initiate the below actions before relevant authorities for your claims:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction.

For any inquiries, email us at [protected]@shine.com.

Regards
Shine Team