[Resolved]  Shine.com — I'm complaining about the refundable money that I didn't get

This is k. Greeshma i have paid 1500 to anuragreddy. [protected]@gmail.com in the beginning they did not tell me about the further processes they started asking me to pay 4000 again for verification purposes i mean what is this firstly they did not give me the full information about the process at the point i told them no i want my money back i'm not interested in this.in the beginning he told me that the 1500 were refundable and when i asked the guy to give me back my money he started talking rubbish
He started saying that the company account has a transaction limit of 3000 and if pay another 1500 then only he is going refund me the entire 3000. As far as my knowledge goes there no transaction limit for any account. Why are your people talking rubbish. I want my 1500 back the money your people told were refundable.
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Jan 9, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your email, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns.

Moreover, we would like to inform you that anuragreddy.[protected]@gmail.com does not belong to shine learning as these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc.We advertise this on our own newspaper Hindustan Times.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
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