[Resolved] Shine.com — job assistance services | |
Dear team, I am surprised the way shine learning team has miscommunicated and taken me money First mr kartik calls up and discussed my profile, after which he confirmed that i need to pay 3992 for profile boosting and job assistance, which i did. Later i received call from mr shivam who said that rs 3992 was only for registration and i need to pay rs 8337 for job assistance services to start. I was surprised that how come a hindustan times group company process and people are working. I took kartik on concall with shivam where kartik confirmed that he didn't knew that more money and steps are pending. Me shivam convinced me of professional services in job assistance and profile and i was asked to pay while he was on call on other line so that things could start immediately. Anyhow shivam convinced me that this is last payment and i will be given good services, so i paid. Just as i confirmed on call to shivam that i have paid, he said that please check i have sent another link for payment of 17700/- which is towards job and interview assistance, i was shocked how come within a few minutes shivam can change his words. When i got angry he asked me to speak to his team leader pooja who anyhow started the same words which shivam had done to convince me for paying 8337/-. According to her 8337 is for verification and online assessment and if i don't pay 17700 then my 3992+8337/- will go in vain as that is for registration, online assessment and verification and they have no refund policy. She said they work on crm and next step requirements can't be know until a step gets finished, really?? Don't you have a process knowledge or training given? Really a learning experience for me. Was this information helpful? | |
Jul 10, 2019 Complaint marked as Resolved No resolution given, how come status showing resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Shine.com Customer Care's response Dear Sir, With reference to this email, we hereby acknowledge receipt of the email you have submitted on 3rd June 2019. We are looking into your queries raised on your services. We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times. Thanks Shine Team | |
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