[Resolved] Shine.com — job referral service

Prosenjit Banerjee22

Website:

www.shine.com

Hi all,

Please don't subscribe or buy any shine services. It's all fake fake fake & fake. After receiving payment they don't know you. I did'nt get any services after paying the said amount. It was sunny sharma who told me to subscribe the service. After subscribing the service, he asked me to pay extra amount of rs. 6000. I was told that, without this i won't get any services.

First of all they don't inform about the complete details of services. Neither the exact amount to be charged. Step by step they started revealing their extra amounts.

When i asked for refund, i was told by ashish ranjan & sunny sharma that once paid your money is gone it's gone.. This is one way street.

I paid amount on 30-january 2018, & i didn't get any refund or the services as promised.

It was sunny sharma & ashish ranjan who behaviour was rude and arrogant while talking to me after receiving the payment.

Lastly don't fall for it. They'll ask you to pay immediately after sending payment link.

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Feb 1, 2018

Complaint marked as Resolved

I got a call from shine.com and they apologized for the way they asked me to pay another 6k, they are going to activate my service with the same amount 3k which I have already paid. They also asked me to mark this issue resolved and co-operate with them.

Shine.com customer support has been notified about the posted complaint.

Jan 30, 2018

Updated by Prosenjit Banerjee22 I have the mail which states Rs3000 for Job referral service, but no mentioning of other charges. In that mail they say they are going to provide job referral, but once paid, they are asking for another 6K

Verified Support

Jan 31, 2018

Shine.com Customer Care's response Dear Sir,

Thank you for contacting us for the enclosed matter below. First, we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied with our products or services and we assure you that your complaint will be handled in a strict and serious way.

For the same we tried to contact you, but unable to get through as there was no response.Hence, we request you to kindly provide us a convenient time so that we can get in touch with you and address your concern.

Regards,
Team Shine

Feb 01, 2018

Updated by Prosenjit Banerjee22 Thanks shine.com for attending to this inconvenience. I assume in future shine.com will take proper action against those representatives and train them to be more professional while dealing customers.

Feb 01, 2018

Updated by Prosenjit Banerjee22 just for other readers : I got a call from Shine.com stating they will render the referral service as assured previously.

Verified Support

Feb 01, 2018

Shine.com Customer Care's response Dear Sir,

With reference to your email, we would like to inform you that the service details has been already shared with you via email. Kindly check the inbox as well as spam also.

We would urge you to sympathetically use the service and take a greatest advantage of it as we need to retain you as a significant customer for quite a while.

If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

Sep 21, 2018

Updated by Prosenjit Banerjee22 No Action taken by shine. Neither did they provide any job search assistance.