[Resolved] Shine.com — misbehaving staff

Sharma Sneha

from Powai, Maharashtra

Address:

Ahmedabad, Gujarat, 380009

I got a call from the mentioned number - ([protected]) at 11:20am on 17th march'2020. A lady on the other side of the call asked me whether i'm looking for a job or not. To which i politely replied "i'm not looking for a job currently." she started shouted on me saying that i have updated my cv an hour back, but the point being i'm not using this website for past 6months now.
She also abused me twice, saying "yeh kya chutiyagiri hai" and "aise kaise chutiye log hai".

This behavior is not accepted by me. I also asked her to escalate the call to someone senior, to which she refused.
If this the way these people are going to talk, i feel this should be reported.
And also i shall take strict action against shine.com.

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Apr 17, 2020

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Shine.com Customer Care's response Dear Ma'am,

Greetings from shine learning.

With reference to your mail, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the number does not belong to shine learning. Like these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/.

Regards,
Team Shine