[Resolved] Shine.com — Misleading customer for the wrong curriculum.

Swapnil Pensalwar

from Pune, Maharashtra

Website:

shine.com

Hello all,

Requesting for refund for misguiding customer.

Got call from shine team for recruitment service and asked me to pay rs. 2799 and i will get multiple services.

Order id #887557
Transaction id: cp[protected]

He explained me in detail and said i need to pay only rs. 2799

But, after payment i got call and asked to pay more rs. 10, 000 to rs. 12, 000/- to get service.

Now, when i opposed to that they said no we sent email. But when i asked them to check my conversation with your team on may 22, 2017 then they only referring to other things but not to calls made by them to me.

Had long debate and discussion with below person:
- ram vivek
[protected]

And what is conclusion is:
No sir, we cant provide you said services. And we can't give you money back also. As we made you fool already.

If some is reading this then please don't ever go with shine.com

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Jun 25, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 25, 2017

Shine.com Customer Care's response Dear Sir,

With reference to our discussion, we would like to apologize for the troubles and frustration that you experienced with us. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better.

Our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay.

We had shared your issue to the concern department. Our team will get back you shortly for the same.

Please accept our sincere apology for the difficulties we have caused you. Our aspiration is to keep you as one of our most valued customers, and we hope to serve you better in subsequent times.

Regards

Team Shine

May 31, 2017

Updated by Swapnil Pensalwar Just an update.

Shine.com representative does contacted and said we will get back to you on this. (24 or 25th May).

AND I AM WAITING FOR IT.

Regards,

Jun 01, 2017

Updated by Swapnil Pensalwar Today (01 June) disastrous update:

Shine.com(Unmesh) called me and trying to say the same thing that WE MAKE YOU FOOL AND WE CAN'T GIVE YOUR MONEY BACK.

Unmesh said we listen to your call with executive for committing services but we can't provide.

After long debate, he handed over call someone as Mr. Raman and
Raman is like we sent email check that and when asked "what about your colleague committed in your call which you guys listen to recording? Is it right he mentioned?"
He answered "Right" but we can't provide said service.

Lastly call is hanged by Raman saying "We will send you email"

Today's call received from :[protected]

LOOK GUYS, SHINE.COM IS NOT TRUSTABLE AT ALL. THESE GUYS WANTS YOUR MONEY ONLY. THIS IS FEELING I AM GETTING AFTER TODAY'S CALL.