[Resolved]  Shine.com — paid for job service but asking more amount

I got a call from shine and initially they told only around 4700 but gradually they started asking more and more. They have fixed one hour call and slowly started sending payment link for different services. I have paid around 68000 still they are asking another around 40000 to start service. I think they are fraud. Please help me to get my money back..
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Jun 27, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
May 24, 2019
Updated by Indra1977
After paying 68000 also they are telling we will not be able to start your service unless u pay another 40000 .i don't want any service from shine. Want my money back
May 25, 2019
Updated by Indra1977
Attached money transferred to shine

Verified Support
May 25, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your email, this is to notify you that we are unable to track the order with the help of name.Request you to please share the email id and contact number.So that will check the issue and address your concern.

Regards
Team Shine
May 25, 2019
Updated by Indra1977
Indranil Sen
[protected]@gmail.com
[protected]
May 26, 2019
Updated by Indra1977
Hi Shine Team,

I had been discussed and forced to buy the below courses/services on the date: 24th May 2019.

I have mentioned the word "forced" as i was not at all happy with the service shine provide to me.

I was supposed to buy only the resume service - where i can avail the interview call, but after that i did receive couple of calls and i was forced to buy the services.

I did bought the services but i was not clear on the below what you people sold to me as it was not clearly communicated.

I need the clarification, it will be good if you can clarify below:

1. "Master in Leadership" : This is a certification course and it shows that it is an online course. Where from I will get certification and who is the governing body of that certification.

if it is internal Shine Certification then probably i will not be interested to acquire the course.

Duration of this course is one year - as mentioned in shine website. Is there any assistance to acquire the certification?

2. "Portfolio Writing" : Portfolio writing contains both Visual writing and Cover letter, then why you sold the additional service named "Visual Resume for Experienced Professionals - 8-15 years". - Need Justification. So i need money back of this service.

3. "Certificate in Team Management" : This course is already covered in "Master in Leadership" - course, then why you have charged extra money for this. Need clarification. So i need money back of this service.

4. My Job Thought Report Certification Course :No service needed. - This is not at all required for experienced people. I have already 14 years exp. So i need money back of this service

5. "Education Verification Service" - Online : No service needed, already i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service.

6. Job Interview Preparation Program - Online - Status is showing closed, why? Already paid for this service. Need clarification.

7. Resume Booster : Status is showing closed, why? Already paid for this service. Need clarification.

8. Profile Experience Verification : It is employment verification with my previous organization, this is already done many times and i worked in many reputed organization. It’s already verified. No service needed. So i need money back of this service

Please refund my money where you have charged twice for same services and no service needed as mentioned above.

Regards
Indranil
May 26, 2019
Updated by Indra1977
Dear Consumer Complaint Team,

Please check my above mentioned comments and requesting you to please forward this to shine.

Regards
Indranil
May 28, 2019
Updated by Indra1977
Hi Team...below is my contact no.

[protected]

Regards
Indranil Sen
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