[Resolved] Shine.com — Payment issue | |
I got a call from shine job. A lady was talking on the phone, she told me you have to make a reference id of shine. There is only a charge of rs 10. I said okay i fill up. Then they asked me to open the website shinejobs. Online and go to payment and make payment. I paid but i got 404 error, i told them. But rs 3110 debited from my account. I told them that the money was cut and they asked me to forward the message from the bank. I forwarded the message. She told me to tell her that an otp will come back. I told her otp and rs 1500 was deducted from my account again i told her this. She told me to send me the bank details on [protected] number. And she said i transfer your money from bank to bank. Money will be returned by evening. But if i call her back, she don't answer my calls. I got a call from shine so i talked to her. Please help me to get my money back.
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Aug 5, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support May 27, 2020 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements. This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times. Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/ Regards, Team Shine Verified Support May 29, 2020 Shine.com Customer Care's response Dear Sir, This is already mentioned in our website as well. Regards, Team Shine | |
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