[Resolved]  Shine.com — re-find my money

I am sailaja i registered in shine.com and got a mail from them and i called they ask me to pay rs.2500/- for starting process so i paid and they forward it to telephonic round with the manager in muthoor finance he interview me and he said you are selected and send all document to him. I send it and again he call me to pay rs.7200/- for certificates verification it is compulsory we need to pay to government like that he told i paid. Totally i paid rs.9700/- to shine.com after that they switchoff there mobile. I talk with mr. Gautham his number is [protected] and hr number is [protected]. Now i am totally blank i tried to talk with higher persons also but they are not giving proper response.
So please help me to get the amount from them
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Oct 5, 2019
Complaint marked as Resolved 
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2019
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc.We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Verified Support
Oct 05, 2019
Shine.com Customer Care's response
Dear Ma'am,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

Regards,
Team Shine
Complaint comments 

Comments

No this is not i am expecting from you guys. I got a mail from your side and in that mail i have that contact number and i called that particular person and paid to him and i am having every proofs and records with me but now you are simply saying we are not responsible this not good for you.If you are really responsible person means i provide his number also please take some action on him do some favour like affected people like me.

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