[Resolved]  Shine.com — refused to refund my amount by shine.com

This is reference to the amount paid against job aportunity, as per our previous conversations with executive of your shine the amount was fully refundable as per mail and was comited to refund within a day. But now refund amount is been delayed. I paid total amount of 11, 850rs. Even after for relink generation they ask for money from me of 6200rs. I refused to pay so they are ignoring my mails and even not receiving my calls. This is exactly not a official way to treat any client.
Here's the executive no [protected]

Waiting a positive revert from your side.
Please help me to get refund back.
Was this information helpful?
No (0)
Yes (0)
Nov 25, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Shine.com Customer Care's response
Dear Sir/Ma'am,

This is to inform you that many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. Also, we advertise this on our own newspaper Hindustan Times. Please file a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction.

Request you to do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Complaint comments 

Comments

My 20010/- was deducted frm cre card its fully cheating with me. mobikwik.com.has deducted my money. Plz help due to fake job placement.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4352
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information