[Resolved] Shine.com — regarding my refund of rs 5744 | |||
Hey, i'm pooja majhi from ghansoli navi mumbai. I got a call from shine recruiter ms sapna from mumbai. She told me like" hii pooja are you looking for a job i said yes im, in which profile - purchase profile. We have openings in 2 company tata and mahindra. Then i said ok im comfort for both company and location pls share my profile with both. Then she told me no u can choose one company only then i said pls go with mahindra then she said ok. Then she told me regarding registration fees of rs 1244 this is fix and compulsory amt for register and interview process after you register to pay the amt you will get a call from mahindra hr then i said ok. She sends me a mail and there was a link to pay such amount then i pay also. I think maybe i got a good job because i'm looking for a job on an urgent basis my all family totally dependent on me only. That's why i thought it starting thinking i got my dream job that's why i pay the registration fees of rs 1244 and she transfers my call for one lady she told me in the hr of the mahindra. She takes my interview and told me we take your f2f interview on monday ie 29th of april. Then i said ok fine. After that sapna call me how was your interview i said well then she again transfer my call to her senior mr. Saurabh he told me in the manager of shine i sai on. He shares me documentation link they are shown in the link and you have to pay 5 to 7 thousand something. I said him i cant im not able to pay this such a big amt i don't have that much then he is asking me how much you have i said 4500 then he said ok i will share you one another link and heh shared me i pay rs 4500 in the second link. Again he calls me and shares mail of link there are 16300 rs something then i said no i ant pay such amount you pls refund me all payment transaction he said this is a good opportunity don't miss arrange this from anyone after your joining you are all amt refund than why you are a worry. I said my family totally depending to me i cant pay kindly refund my all amt asap he told me 1st its take some procedure we refund you at 45 days then i said no i want on urgent basis pls refund me within a week he said i sent min 15 days take to refund you then i agree ok fine. 25 th of april he calls me again what you think we refund you your amt if you have in your bank 2500 than we will refund you all amt otherwise we take such time to refund you and i told him where this procedure its show if you refund my amt i have to maintain in my account in 2500. He holds me yes we have, then i said ok show me the procedure then he is misbehaving with me. I'm not refunding you do what you have to do i said ok it complains you against my refund in the police he said ok go. Then sapna calls me mam don't do that we refund you soon within 15 days or 10 days i said ok. Now i'm trying to call them from 2nd may but they told me your refund timing is 15 days after that call me. I called them yesterday ie 08.05.19 on the morning she told me we are in the process you get your refund today or tomorrow morning u call me 4 pm today. I trying to call them around 4.15 pm to 6 pm continuously but her phone is switched off. Now i call them today they didn't answer my call and at 9.30 am he ans my call and told me don't call me to continue it use in my work i will call you after some time he didn't call me. Then i call him and he said how much your refund amt i said 5744 rs total he said which mode yo use to transact o said debit card. Then he said ok i will check and u call me after 1 hr. Then i said ok i have a all call records as per all discussion. Was this information helpful? | |||
Jun 16, 2019 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support May 15, 2019 Shine.com Customer Care's response Dear Ma'am, Thanking you for writing to us. At the outset, we would like to mention that the e-mail which you have received does not pertain to Shine.com. With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates. Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening. Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers. It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any); i) Filing Police Complaint or FIR against the person from whom you have received the call at nearest cyber cell or police station. ii) Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form. This response is without prejudice to our all legally vested rights. Regards, Team Shine | |||
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