[Resolved]  Shine.com — rude behavior by shine representative

I got a call from [protected]. A lady spoke too rudely asking me for a reason for not becoming a prime user. Even if i said i am not interested, she did not leave me and kept on saying like ' you denied twice, do you know what we do with prime account, tell me why you are denying'..in a more rude manner.

I was shocked at one point, when i said i will then need to come out of shine. She said, "ok you can delete your account". I'm totally frustrated after this call and launching this complaint as a result.

Is this really how shine treats people?
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Oct 6, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2018
Shine.com Customer Care's response
Dear Sir

Greetings from shine learning

With reference to your comment, we would appreciate the opportunity to respond to your concern. Kindly share the contact details with us so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For further assistance please email us at [protected]@shine.com.

Regards
Shine Team
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