[Resolved]  Shine.com — Service fees charges reversal

Address:206016
Website:shine.com

Dear Sir/Madam,

It is clear complain of miss guiding of the company officials(Shine.com) to the his condidate Mr.Hemant Singh(Registred client of comapny).

The condidate has reciveded a call from the company for a job facility with L&T after getting a confirmation with condidate the company official said to him for some nominal services fees arround 4000/- once you paid you get the mail for interview.
as company policy and law condidate co-operating with the official and paid the said amount but once the amount paid the comany official said to pay another nominal amount and further these processes has done three time and the total amount paid by the condidates was 30225/-inclsv S.T. on dated 17.09.2016 and 19.09.2016
After an another services fees for another categary demanded by the official the condidate denyed for the payment because at the time of previous payment the official said there are no any further service required at all.
thats why Condiadte ask for reversal of his amount and not availing to the facility and getting confirmation from the official to amount will reversed in his account in within 3 month but till now i have not recieved any of the amount.I have contacted many of the time oof company official but they have not any response.
You are requested please acknoledge my complaine seriuosly to stop these time of missguding to the clients in future and reverse the my paid amount.

Thanks &Regards
Hemant Singh
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May 13, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2017
Shine.com Customer Care's response
Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

As, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them.

For further assistance, contact us at[protected] or email us at [protected]@shine.com.
Jan 23, 2017
Updated by A@12@12
DEAR TEAM,
FOR UR KIND INFORMATION THE CALL RECIEVED FROM SHINE.COM BECAUSE AFTER THIS INCIDENCE I HAVE TALK TO ANOTHER OFFICIALS ON THE SAME CONTACT NUMBER FOR REVERSAL OF THE AMOUNT AND THEY AGREE THAT AMOUNT HAS BEEN DEDUCTED AND WILL BE REVERSED IF FACILITY HAS NOT AVAILED BY YOU.
I HAVE TWO CONTACT NUMBER MENTIONED BELOW.
1-[protected]
2-[protected]
PAYMENT MADE THROUGH FUTURE TEAM ON 16TH AND 19TH SEPT 2016 IN THREE TRANSACTION MENTIONED BELOW-

DATE TRAN AMOUNT
17.09.2016 INB/[protected]/PAYU.IN/ 2450/- (INCLUD.S.T.)
17.09.2016 INB/[protected]/PAYU.IN/ 9775/- (INCLUD.S.T.)
19.09.2016 INB/[protected]/PAYU.IN/ 18000/- (INCLUD.S.T.)

PLEASE DO THE NEEDFUL ON URGENT BASIS..

RGDS
Jan 24, 2017
Updated by A@12@12
ONE MORE COMPLAIN I WANT TO PLACE HERE THAT AFTER CALLING MANY OF THE TIME FROM TWO DAYS THERE ARE NO ANY PERSON RECIEVING THE CALL.@CUSTOMER CARE

Dear Team, @consumer forum its totally doing the wrong and very penic situation to any working guys because we have no enough time to invoulve ourself in these works.please understand the my situation and provide your help as required in my case because without your support or advise the system of this cosultancies not working properly..
Jan 24, 2017
Updated by A@12@12
I HAVE ALSO SEND THE MAIL AS REQUIRED BY SHINE.COM TEAM IN ABOVE TRAIL POST BUT TILL NOW WE HAVE NOT RECIEVED ANY RESPONSE AT ALL
Jan 31, 2017
Updated by A@12@12
Dera Sir,
Its my humble request to pls respond wht is going on in the matter
Feb 10, 2017
Updated by A@12@12
Hi.Team,

Please respond its very iresponsible behaiour to handle the any issues
Complaint comments 

Comments

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