Shine.com — services miscommunication and taken money online

Address:

Ghaziabad, Uttar Pradesh, 201017

I have been looted by shine.com marketing team, who offered me shine.com's job placement services, mentioned below in the end of the mail as forwarded message.

I got a phone call from mr. Rajat (Phone no. [protected]) asking me to take shine dot com job placement services. After talking and conviencing me for middle east placement services, he asked me to make the payments for their charges for these services and i can get a package of tripple the ctc i am getting here in india. Hence, i made the payment for rs. 7547/- online by order no. Cp[protected].

After it, mr. Rajat said me that i will get another call in 15 minutes from the senior panel member for verification and salary negotiation.

Then mr. Ranjan jha called me by his phone number ([protected]) asking me to get the salary and education verrification done by submitting another charges of rs. 6099/- by order no. In20171003_54115_155925 to complete the process.

I immediately asked him that i have not been informed earlier for these charges. I was told that no other charges will be paid after registration.

You can verify this in my conversation with mr. Rajat been done with his mobile no. ([protected]).

I asked mr. Ranjan jha, that i am not ok with any extra charges as i have not been told about it prior to registration of the services, and i want to talk to mr. Rajat for this. Then, mr. Ranjan jha asked rajat to talk to me on the same call from his phone only.

Mr. Rajat told me that, this payment is for my benefit and for completing the formalities of the whole process.

Unwantedly, i got convinced just for the sake of my benefit. Again i asked him many times that is there any extra charges that you would be asking me in future for any other services. He assured me that this is the last payment i have to make and you just cooperate with the senior person (Mr. Rajan jha) to fasten up this process.

If the company follow corporate norms then, any investigative authority can check the conversation between us.

Within few minutes another email landed to my mail box asking me to make the payment of rs. 11, 400/-. I was totally shocked, and thought what is happening with me. I am being looted just to avail the placement services, and that too by a bit organisation like shine.com.

I asked mr. Ranjan jha, who was there on phone line with me, that what is this, you are asking me to make another payment. Its really untollerable. After being clarrifying again and again from you people that i don't have to pay any further charges, you are asking me to pay 11400 rs. More. That's rediculous.

I told them, that i can't make any more payments, and i don't have any more money. I told them that they have done fraud with me, by not clearly telling me the complete pacakage amount and trapping me in their bad marketing skills.

I asked them, to cancel this and return my money, because i am not prepared to pay that much amount of money being asked to me. He said it is upto me, not to complete the process, but, the money will not be returned back, instead you can avail the services of shine.com for registering and salary verification only, the part of which i have made the payment. They have not taken my salary proof yet, but have taken the charges for it.

But, this is not for which i had made the total payment. For me half services is of no use.

So, i want to state that, i am writhing all this, in my full senses and confidence. I have been looted on behalf of my job placement service requirement by shine.com

I have filed a complaint of this fraud in consumer forum with the complaint id number: 451740.

Executives involved in this fraud are - mr. Rajat ([protected]) and mr. Ranjan jha ([protected]).

I want all my money back and strict action against both the executives involved in this fraud.