[Resolved]  Shine.com — shine is fraud and cheated

Your excetive rajesh rana called us to have an interview lined up in your expected job company. Further he asks to deposit some money of amount rs 49000 so that your interview would be directly cleared and on behalf of shine 90% process completed and 10% yours. But after 3 months not a single interview was lined up nor he picked my phone. Further inquiry we came to know on behalf of 49000 rs he just provided learning schedules he wasted our 3 months and money also.
One of your executive told us that your amount can be refunded please put a mail regarding refund, after that one executive call and told us that you have to pay gst amount of rs 8614 after that only your refund process shall initiated we paid he transferred the call to mr nitin tyagi he told us to pay again 12500 which is refundable after that no amount need to be paid, again nitin tyagi told us to pay 10500 after that only your amount will be refunded we had a very hard discussion on that but he ensured within 24 hrs your amount get credited to your account, after so we proceed but after again your executive told this is 50% you paid again 10500 you need to pay nitin tyagi told us within 7 days you will receive your amount after that nitin tyagi phone gets switch off my total amount being fraud is 91000/-.

I requesting you to kindly refund my 91000 as soon as possible.
And please trained your candidates to be loyal with us and don't waste time and money.
Please refund my amount.

Regards
Anuj
[protected]
[protected]
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Oct 21, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
Shine.com Customer Care's response
Dear Sir,

Thank you for taking time out of your busy schedule to write us and express your grievances on how our products and services do not meet up with your expectations.

At Shine, our greatest desire is to ensure our customers are satisfied at all levels and find the most suitable way to fix their problems without delay. Please allow us some time while we carry out the necessary investigation and understand the situation. We will get back to you shortly and inform you about our findings and the steps that we will plan to take.

We promise to offer you the best services possible always. Please accept our apologies and we will do our best to ensure this never happens again

For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com.

Regards
Shine Team
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