[Resolved] Shine.com — shine is not providing the jobs on the move services which i opted and paid before 20 days

bhatnaan

from Mumbai, Maharashtra

Address:

Mohali, Punjab, 140301

Hi Team,

I have opted for jobs on the move Services on 2nd May. I have been following up on. The same from long time I raised the questions several times and escalated the Service team issue .but no response has been received till date .I got the last welcome message on 13th May .till date no jobs links have been shared with me based in the Services commitment. On escalating the same on mail to shine group no response on the mail and even no one picks the customer service number.i can shared the mail communication till date with Shine team .shine has been worst.

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Jun 24, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

May 20, 2019

Updated by bhatnaan I have been sending mails [protected]@shine.com group and everyone from service team is making false commitments . trying to get money and makiy people fool.raj.[protected]@shine.com was the profile expert assigned to it and he has been dealing worst and pathetic till date no calls were arranged with profile expert regarding my preference discussion.i have escalated the same before too.

Verified Support

May 23, 2019

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact details or the registered email-id to help us check your profile and address your concerns.

Regards,
Team Shine

May 23, 2019

Updated by bhatnaan My mail [protected]@gmail.com.when I escalated and sent mails again and again, I got the response saying links will be shared tomorrow and I received two links which were not up to my preference shared as per the services commitment and one of them was referring to Java profile.

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Comments

bhatnaan

from Mumbai, Maharashtra

My mail [protected]@gmail.com.when I escalated and sent mails again and again, I got the response saying links will be shared tomorrow and I received two links which were not up to my preference shared as per the services commitment and one of them was referring to Java profile.