[Resolved]  Shine.com — shine, total cheater on their service. please dont go with their words and pay your hard earned money

Address:Chennai, Tamil Nadu, 600101

Shine is totally a cheating company where they dont promise on the service that they offer.
Below are the two service that i have opted for for for 3363/-. After taking the service, now they are calling asking to pay for another service, which is totally junk and non-ethical for the such a big company. Dont know how to take them to the court and help the people who are really paid their hard earned money to these guys and they got cheated.

Even now also they will just call and they will ask to pay for other services, which is total ridiculous.

Application highlighter
Order id : cp212752
Status: service is under progress

View detailsleave us a message
Resume booster
Order id : cp212752
Status:- service is under progress

View detailsleave us a message
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 6, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your email, this is to bring your kind notice that this case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer.

If you are getting a call for further payments, then might be the sales team proposing you some value-added service which is up to you whether you want to buy it or not.

Please utilize the service for which you had made the payment and take a maximum benefit of it. We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    4343
    Pending
    417
    Resolved
    3208
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information