[Resolved] Shine.com — shine.com 160000 paid and they are still asking more payment.

madan_jathar

from Mumbai, Maharashtra

Address:

11th Floor, Park Centra, Sector-30 Gurgaon Gurgaon District Haryana India - 122001, Gurgaon, Haryana

Hi, I received call from shine.com Sudhanshu Gaurav regarding the Job services. They asked me to pay money of Rs 4719 which was one time payment to avail services. He again called asked to pay some more services 12376.01, 16024, 27660, 49083 and 49468.01 on 06.05.19.

Now Poonam and Gaurav again asking me for another transactions of rs. 40118 or no services will be active and all money paid will be lost.

I already asked I am not going to pay the amount as I have already paid so much money. Are this persons genuine from shine.com and if yes then why a candidate is not told about that for registering and availing services for getting a job candidate has to pay more then 150000.

I am attaching the final payment confirmation which was sent on 6th May in which they have mentioned no services or payment require still they are forcing me to pay. Today with same email contents they have mailed with different amount which also i am attaching for the reference.

This is mere cheating from shine.com or from there agents.

Madan Jathar

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jun 17, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

May 15, 2019

Shine.com Customer Care's response Dear Sir,

We are so sorry to hear that we have disappointed as you are not getting the proper response.

Customer satisfaction is always a number one priority for us and we completely understand how upset you must feel. We apologize again for any trouble we may have caused you.

If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls.

Let us know if you have any more questions, comments, or concerns.

Regards,
Team Shine

May 29, 2019

Updated by madan_jathar Hi,

After so many times I said I don't want to buy any additional services they are not listening and also no other services are been started because of this as they are saying its mandatory for closing of the profile which is still not been happen till date. its a very bad state portrait of your customer service.

They are not disclosing first of all that you need to pay so much of payments for just to find the job. Every time they are saying this is last payment and starts to add a new service which is compulsory.

Regards,
Madan