[Resolved]  Shine.com — Shine.com calling and asking cash in a threatening manner

Address:411027
Website:Shine.com

Hi,

I am a IT professional with 23 year service. Currently I am looking for a job change and I got a call from Shine career plus services. . Initially, I was told that my resume will be highlighted in the job portals and referred to job consultants, etc. They gave very promising options and asked me to login to Shine. After I logged to Shine, they asked to login to my email and they share an email which was offer for the day to avail services. I opted for this and initially they asked me to pay Rs.2999/-, which I did. Once this payment was made, again they send me another invoice and asked me to pay another Rs. 6999/- for certificate and experience verification, resume writing, etc. I was not convinced and I decided not to go ahead. On that executive got furious and said that I need to pay otherwise I will not get any services even for the payment done. Then I had a long argument with that person and decided I was totally perplexed and decided not to make any more payment. When I informed that I am not interested in making the payment, he got furious and started shouting and threatened me. This was quite unexpected. This incident happened on 14th April 2017.
This is a clear case of cheating. I am of the view that this cannot happen without the knowledge of shine.com. They are providing shine career plus services. I only opted for this. Threatening and demanding to remit money is totally uncalled and unprofessional way to cheating people. Shine cannot deny that they do not ask for cash. If shine people did not ask for cash, why was I offered 300 credit points after 2 days? I got message of 300 points being credited to my account and I can redeem the same. I though of doing so and a person came online via chat as asked me to pay money to avail service of resume writing.

I trust and expect I will get some reply from Shine and preferably they revert the amount as well.
Thanks,

Shraddha Bora
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May 19, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Shine.com Customer Care's response
Dear Sir/Ma'am,

With reference to your concern we request you to please share your contact details or transaction ID for the payment which you made to Shine.com and we will revert you accordingly.

Regards,

Team Shine
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