[Resolved] Shine.com — shine.com your sales team is maligning your company name by giving piece mean information & cheating customer

AviG

from Noida, Uttar Pradesh

Address:	Gurgaon, Haryana, 110053
Website:	www.shine.com

Dear sir/madam

I was informed of your service and paid for some of your service, instead of giving me service, your sales team went on selling different packages to me and giving me information in piecemeal manner. On understanding that the service will not be of optimal use to me, i had requested for a refund of money paid before initiating service.

I told them please refund my money & i can't pay now more, they have done misbehave with me.

Instead of closing the request your team continued the service initiation and are telling me that company doesn't have refund policy.

It is appeal that reputed company like yours don't have a refund policy... Also have such kind of behavior.

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Oct 26, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

Shine.com Customer Care's response Dear Sir,

Greetings from Shine learning.

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For further assistance please or email us at [protected]@shine.com.

Regards
Shine Team