[Resolved] Shine.com — Used my personal data and created a profile without my permission

NeenaR

from Thiruvananthapuram, Kerala

Address:	560034
Website:	shine.com

Hi,

I got a customer care call from shine.com last week asking for a job change and I promptly replied that I was not interested in it and NOT to create an account. The phone call was followed by sms and mail mentioning that an account was created. Followed by the creation of account, I started receiving many spam mails. I contacted their customer care to delete my account to which they replied it was not possible. I replied them asking where they got my mail, phone number and resume details and that usage of these without my permission is violation of my rights. They have not replied back still
Please help in deleting my account from shine.com. I dont understand why I should inactivate an account that I have not created.

Desired solution : Please delete my account. Going through the complaints here it seems that it is their usual tactics.

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May 6, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Shine.com Customer Care's response Dear Sir/Ma'am,

With reference to your concern we request you to please share the contact details and mail id with us so that we can check the same at our end.

Also your account cannot be deleted from our portal but you can change the settings of your account on our portal Shine.com to stop getting these mails and alerts.

Regards,

Team Shine