[Resolved]  Shine.com — Wrong amount deducted

On 19th may someone called me from this number [protected] regarding job from shine.com. Sent me registration link. I completed all sign up formality then he said that pay 10 rupees. When i paid 10 rs using my debit card suddenly deducted 4284 rupees extra. When i called that person he said its system fault and my money will be refunded soon but no proper reply or any willingness shown to refund my money back
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Aug 9, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2020
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Complaint comments 

Comments

I have the same problem.
Dear Sir,

Greetings from shine learning.

Refer to your complaint, we are unable to track the order with the help of your name, request you to please share the contact details or the register email id, so that will check and address your concern.

Reagrds,
Team Shine
Rahul Shahade
Contact no. [protected]
Email - [protected]@gmail.com
Rahul Shahade
Contact no. [protected]
Email - [protected]@gmail.com

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