Shiprocket — my courier is lost and I haven't received insurance amount yet

Address:Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030, New Delhi, Delhi, 11030
Website:shiprocket.in

Your shiprocket currier boy has lost my parcel and informed me after two months. They have given a commitment that it will arrive within 10days but it’s two and a half months now and it is still not arrived.in first 10 days they have provided me a fake proof of delivery (Pod) this pod was fake because there were no signature o[censored]s and our company name. After that i asked them to provide me valid pod and after 10days of it they have provided me another pod in which there is a signature of another company it was not our. It’s 3 months now and still they’ve not provide my money back they’re some saying me that our product is delivered but we still didn’t got it.
It’s a fraud...
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My parcel was courriered through Shiprocket which was prepaid and on the day of delivery the delivery boy called once and after some minutes the parcel was showing as delivered but I didn't receive it it's been a month and more when the seller tried to contact the customer care team the denied it they responded horribly take measures as soon as possible

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    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
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