[Resolved]  Shiprocket — shiprocket [resolved] shiprocket money deducted from bank but not received in shiprocket account

Address:Sonarpur west daspara

On 1st august i was recharging my shiprocket account with rs. 200 via razorpay. My transaction i'd is c2008011246482608073742. Which i completed the transaction successfully, money had been deducted from my bank which is i bandhan bank, but on ship rocket wallet i did not received rs. 200. And i got a mail via razorpay that the transition is successful. But what i recharged again that same day with rs 200 vai billdesk that i received on ship rocket which transaction i'd is hdf4501d47e10984cb78a686bdde6b1138d. I have asked them for help. They didn't reply me, they didn't receive my calls, and also i didn't get any response by mail. They always send me ticket i'd but i didn't get any feedback or solutions.
I am attaching screen shot on bank statement & shiprocket billing. Please show that one wallet added just one amount 200 on that day.

Please help me on this one.

Thanks in advance.

Money deducted from bank but not received in shiprocket account
Money deducted from bank but not received in shiprocket account
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Complaint marked as resolved
[protected]:00:39
The money has been refunded.
Updated by ashimduya may 24, 2017

The money has been refunded.
Complaint comments 7 comments updated: jun 28, 2019
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Aug 13, 2020
Complaint marked as Resolved 
Shiprocket customer support has been notified about the posted complaint.
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