[Resolved]  Shop CJ — Dinner set 101 pcs

Address:Amritsar, Punjab, 143001
Website:www.consumercomplaints.in/new_complaint

We are order a 101 pcs dinner set. My mobile no [protected]. We are receiving a 101 pcs dinner set from shop cj againt bill no[protected] dt 17.03.2017 docket no.[protected] and after open the delivery some pcs is broken in delivery box. We call to shop cj he asked he will take back delivery and refund our payment. But still nobody can take back of delivery. So i will request you pls take back and refund our payment asap
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Jun 23, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
May 10, 2017
SHOP CJ Network Customer Care's response
Hi Neha,

As discussed on call, we have forwarded the details to the concerned department for urgent pickup do share the snapshot of the reverse pick up receipt.

Regards,
ShopCJ India
Verified Support
May 16, 2017
SHOP CJ Network Customer Care's response
Hi Neha,

We have shared the details with payment team and within 3 to 5 working days your amount will be refund to your bank account.

Regards,
ShopCJ India
Verified Support
May 22, 2017
SHOP CJ Network Customer Care's response
Hi Neha,

We have processed refund against order no : [protected] on 20-May-17 Via NEFT.
Kindly check the details with your bank. If you face any issue share with us your updated bank statement.

Regards,
ShopCJ India
Complaint comments 

Comments

Defective product supplied very bad customer response don't buy product I am totally harresh
SHOP CJ Network Customer Care's response, May 23, 2017
Verified Support
Hi Milind,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can assist you at the earliest.

Regards,
ShopCJ India
I have brought an smart phone from shop cj KARBONN QUATTRO L50HD but the display of phone has been damage so I want to replace my phone
Order no:[protected]
Date:26/10/2016
SHOP CJ Network Customer Care's response, May 25, 2017
Verified Support
Hi Hariom,

As discussed on call, Request you to co-ordinate with brand customer care for the issue you are facing with the product.
Thanks!

Regards,
ShopCJ India

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